Terms of Service

Part A. General terms (all users)

A1. Who we are and what these Terms cover

1.1 Tribue means the online platform operated under the name Tribue (formerly Klipped), including its websites, apps, APIs, MCP endpoints and emails.

1.2 Tribue is operated by Tribue, a company established in the Republic of Cyprus ("we", "us", "our"). For support, complaints and appeals, write to support@tribue.io. All our contact addresses are listed in A18.2.

1.3 These Terms are a contract between us and you. "You" means the person who creates or uses an account, and, where you act for a business or a workspace, that business or workspace as well.

1.4 These Terms have three parts:

• Part A applies to everyone.
• Part B applies when you act through a Creator workspace.
• Part C applies when you act through a Brand or Agency workspace, or view a Client workspace.

If you use more than one type of workspace, each Part applies to what you do through that workspace.

1.5 The following documents form part of these Terms when they apply to you:

• (a) our Privacy Policy and Cookie Policy, which explain how we handle personal data. They are notices, not contract terms;
• (b) the campaign page for any campaign you join or run (the "Campaign Terms");
• (c) any addendum terms for an additional feature enabled for your workspace (A1.8);
• (d) the terms of our payment providers that you accept directly (see A11); and
• (e) our Acceptable Use Policy & Community Guidelines and our Content Moderation, Enforcement & Appeals Policy, which set out the rules in A5 and the process in A8 to A10 in more detail.

1.6 If documents conflict, this order applies, highest first:

• (a) Campaign Terms, but only where they add protection for creators or narrow what a brand may do. Campaign Terms can never take away a protection that Part B gives a creator;
• (b) addendum terms, but only for the feature they cover. No addendum reduces what a creator has already accrued or been paid;
• (c) these Terms;
• (d) any help-centre article or FAQ.

1.7 These Terms are written in English. If we provide a translation, the English text prevails, except where mandatory law gives a consumer the right to rely on their own language.

1.8 Additional features. We offer some features to selected workspaces under separate addendum terms. Addendum terms apply to a workspace once the feature is enabled for it, and we show them to you before you first use the feature. A feature that is not enabled for your workspace is not part of your contract with us.

A2. Definitions

In these Terms:

• Account: your user login. An account only authenticates you. Everything you do on Tribue you do through a workspace.
• Workspace: the entity that acts on Tribue. It has a type: Creator, Brand, Agency, Client, or (legacy only) Personal. Campaigns, submissions, credits, earnings, messages, notifications, linked social accounts and payouts all belong to a workspace, not to an account.
• Owner: the account that created a workspace. Admin and Member are the two other workspace roles (see A3.6).
• Creator: a person or business acting through a Creator workspace.
• Brand: a business acting through a Brand workspace. Agency: a business acting through an Agency workspace for itself or its clients. Where these Terms say "brand", that includes an agency, unless the clause says otherwise.
• Client: an agency's customer, who views the campaigns run for it through a read-only Client workspace (see C11).
• Campaign: a brief published by a brand that creators can submit content to, under the Campaign Terms.
• Submission: a post a creator submits to a campaign from a linked social account.
• Budget model: how a campaign pays. The models are Pay per view (a rate per 1,000 views), Per post (a fixed price per approved post), Tournament (prizes ranked by views) and Hybrid (a fixed base per approved post plus pay per view). Part B6 explains each.
• CPM: the euro amount paid per 1,000 views.
• Minimum views: the number of views a submission must reach before it earns anything.
• Maximum payout: the most a single submission can earn on a given social platform over its lifetime in a campaign.
• Prepaid campaign credits or credits: the euro-denominated prepaid balance a brand buys to fund campaigns, recorded on our ledger (see C3). 1 credit = €1.
• Accrued earnings: the amount our ledger records as earned by a creator's approved submission and not yet paid out.
• Realized payout: an amount that has been transferred from us to the creator's payout account with our payment provider. A realized payout is final (B8).
• Settlement cycle: the 8-day rolling period described in B6.6.
• Terminal settlement: the final payout of all accrued earnings when a campaign ends (B6.7).
• Payment provider: Whop, Inc. ("Whop"), our main payment provider, and Stripe ("Stripe"), which handled earlier payments (A11.3).
• Statement of reasons: a written explanation of a decision, as described in A9.4.
• Durable medium: email to the address on your account, or another form you can store and reproduce unchanged.
• Business day: a day other than a Saturday, Sunday or public holiday in Cyprus.

A3. Eligibility, accounts and workspaces

3.1 Age. You must be at least 18 years old to create an account or use Tribue, even with a parent's or guardian's consent. We check your date of birth when you sign up, and our payment provider checks it again before you can withdraw money. If we learn that a user is under 18, we will close the account and pay any accrued earnings to the extent the law and our payment providers allow.

3.2 Capacity.

• (a) A creator may use Tribue as an individual or as a business.
• (b) A brand or agency must act for a business purpose. Part C1 explains this.
• (c) If you accept these Terms for a business, you confirm that you are authorised to bind it.

3.3 Waitlist. We may admit new accounts from a waitlist. While your account is on the waitlist, you can use only the waitlist features. Reserving a handle on the waitlist gives you no other right.

3.4 Accurate information. Give accurate information and keep it up to date. That includes your name, date of birth, contact details, business details and the social accounts you link. Do not impersonate anyone.

3.5 Account security.

• (a) You sign in with a one-time code sent to your email, or with Google or Discord. We do not use passwords.
• (b) You can turn on two-factor authentication. We recommend it for any workspace that holds money.
• (c) Keep access to your email and login methods secure. Tell us at support@tribue.io straight away if you think someone has accessed your account.
• (d) You are responsible for what happens under your account, unless it was caused by our failure to keep Tribue reasonably secure.

3.6 Workspaces and members.

• (a) One account may own or belong to several workspaces.
• (b) The Owner controls the workspace. Only the Owner can add or remove Admins, and the Owner cannot leave the workspace.
• (c) Admins can take money actions. These include funding and publishing campaigns, approving and rejecting submissions, withdrawing and seeing bank details.
• (d) Members can work inside the workspace but cannot take money actions. For example, a Member can save a campaign draft but cannot publish it.
• (e) Whatever an Admin or Member does in a workspace is done by that workspace. The workspace is responsible for the people it invites.

3.7 Payout accounts. When a workspace is created, we open a Whop account for it in the Owner's email address. That account receives payouts and holds the workspace's Whop balance. Whop's terms apply to it (A11.2).

3.8 One person, honest accounts. You may run more than one Creator workspace. You may not use extra workspaces or accounts to:

• (a) get around a suspension, a ban or a campaign limit;
• (b) submit the same post twice; or
• (c) review or approve your own submissions.

A4. What Tribue is, and how money moves

4.1 What we do. Tribue is a marketplace and technology platform. On it:

• (a) brands publish and fund campaigns;
• (b) creators submit content to them;
• (c) we check submissions against each campaign's published rules;
• (d) we record what creators have earned on our ledger; and
• (e) we instruct our payment providers to pay creators on a fixed schedule.

4.2 What we stand behind. Within these Terms we commit to:

• (a) apply each campaign's published rules as written;
• (b) calculate earnings deterministically, using the formulas in Part B6; and
• (c) not let a brand take back money that has accrued to a creator for delivered work (see C4).

This commitment is ours. It does not depend on the brand doing anything further once a campaign is funded.

4.3 What we are not.

• (a) We are not a bank, an escrow agent, a trustee, a payment institution or an electronic money issuer.
• (b) Prepaid campaign credits are not electronic money, not a deposit and not a savings product. They earn no interest. They can be used only on Tribue and cannot be transferred to another user.
• (c) Credits can be turned back into money only as Part C6 describes.
• (d) Funds are received, held and paid out by our payment providers. Whop holds them under its own licences and arrangements.
• (e) Our ledger records who is owed what. It does not create a segregated account for any user.

4.4 Currency. Tribue works in euro only. Campaign budgets, credits, earnings and fees are all in EUR. If you pay or withdraw in another currency, the payment provider converts it at its own rates. We add no conversion margin of our own to payments through Whop.

A5. Acceptable use

5.1 You must not use Tribue to do anything unlawful, or anything that harms other users, the people who see campaign content, or us.

5.2 In particular, you must not:

• (a) fake performance. That means buying, generating or coordinating non-genuine views, likes, comments, shares or followers. It covers bots, click farms, view-exchange or engagement pods, scripts, and paying or inducing members of the public to watch or engage. It also means misrepresenting audience metrics or audience screenshots;
• (b) submit content that is not yours, or from an account that is not yours, or repost someone else's content as your own;
• (c) submit the same post to more than one campaign, or more than once, unless the Campaign Terms expressly allow it;
• (d) post or send anything that is illegal, infringing, defamatory, harassing, hateful, sexually exploitative, violent or extremist. That includes anything that sexualises minors;
• (e) run or join a campaign for any product or service that Whop's Prohibited Products and Services list forbids. Examples are unregulated financial services, gambling where unlawful, and the sale of fake engagement;
• (f) promote age-restricted or regulated products (alcohol, gambling, tobacco and nicotine, medicines, financial products, crypto-assets) unless the campaign complies with every law that applies, including any rule on who may approve financial promotions. Such campaigns must never be aimed at minors;
• (g) hide that content is an advertisement, or make product claims the brand cannot substantiate (see B14);
• (h) scrape, crawl, copy or bulk-download Tribue or its data, or access it other than through our interfaces and published APIs;
• (i) probe, overload or attack Tribue, or get around rate limits, bans or security controls;
• (j) use Tribue's messaging to spam, to solicit other users' credentials or payment details, or to harass anyone;
• (k) take part in any transaction on Tribue that is not for a real campaign or service, such as moving money between accounts or laundering money.

5.3 If you breach this section, we may warn you, remove content, restrict features, suspend your account or workspace, hold payouts while we review, or ban you permanently (A10). A serious breach can lead straight to a ban. Where the breach is fake performance, B7 sets out what happens to the money attached to it.

A6. The platform, our intellectual property, and tools

6.1 We, or our licensors, own Tribue itself. That includes its software, design, brand names, logos and documentation. We give you a personal, non-exclusive, non-transferable, revocable licence to use Tribue for its intended purpose while these Terms apply. You get no other right in our IP.

6.2 You may not copy, modify, reverse-engineer or resell Tribue, except where the law allows it and these Terms cannot exclude that right.

6.3 If you send us feedback or ideas, we may use them without owing you anything. We will not identify you publicly as their source without your permission.

6.4 AI tools and MCP. You can connect third-party AI assistants to your workspace through our Model Context Protocol (MCP) endpoint.

• (a) A connection is authorised by you, is bound to one workspace, and can be revoked at any time in your settings.
• (b) MCP access is read-only. A connected assistant can read your workspace's campaigns, submissions, credits, transactions and notifications. It cannot change anything or move money.
• (c) Whatever an assistant does with your authorisation counts as your instruction (see C12).
• (d) The assistant's provider is a third party. Its terms and privacy practices apply to what it does with your data.

A7. Your content

7.1 You keep ownership. You keep ownership of everything you upload, post, submit or send through Tribue ("your content"). Part B13 governs the licence a creator gives a brand. This section covers only the licence you give us.

7.2 Licence to us. You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, analyse, display and transmit your content. We may use it only as needed to run Tribue. That includes:

• (a) showing campaign content to the brand that runs the campaign and, for agency campaigns, to the agency's Client;
• (b) archiving submitted videos so the campaign has a stable record if the original post is removed;
• (c) measuring performance and detecting fraud;
• (d) dealing with disputes and legal requests.

7.3 How long it lasts. The licence in 7.2 ends when the content is deleted from Tribue, except for:

• (a) copies we must keep for a legal reason or to resolve an open dispute; and
• (b) archived submission records linked to payments, which we keep for the retention period in our Privacy Policy.

7.4 No promotional use without consent. We will not use your name, likeness, voice, handle or content in our own advertising or marketing without your separate, opt-in consent. Saying no does not affect anything else you do on Tribue.

7.5 Your promises. You confirm that you have the rights needed to post your content and to grant the licences in these Terms. That includes rights in music, footage, trademarks, and the likeness of anyone who appears in it. You also confirm that your content does not break the law or A5.

7.6 Messages. Messages and files you exchange are visible to the participants of the conversation or group. We and group owners can delete messages that break these Terms. When you delete your account, your message text is removed and your attachments are deleted, as our Privacy Policy describes.

A8. Content moderation, automated checks and ranking

This section explains how we decide what is allowed on Tribue and what earns.

8.1 Who decides what.

• (a) Brands review submissions to their own campaigns. They approve, reject or flag them against the published Campaign Terms (Part B5 and C5).
• (b) We review reports of illegal content, fraud signals and complaints, and we decide on suspensions and bans.
• (c) Group owners in communities can remove messages in their groups.

8.2 Automatic checks when you submit. When a creator submits a post, we check it automatically against fixed rules. The submission is refused straight away if:

• (a) the post was published more than 30 minutes before it was submitted;
• (b) the post's author is not a social account the creator has verified on Tribue;
• (c) the video is shorter than the campaign's minimum length;
• (d) the campaign belongs to the creator's own workspace;
• (e) the same post has already been submitted;
• (f) the campaign has reached its budget or its maximum number of submissions; or
• (g) the post's platform is not one the campaign accepts.

The creator sees the reason on screen. Nothing is recorded against them.

8.3 Warning tags. Some checks do not refuse a submission but add a warning tag for the reviewer. We add one when we cannot confirm a post's length, publish time, data or ownership, or when an uploaded audience screenshot shows signs of editing. A tagged submission is always reviewed by a person, even on a campaign that otherwise auto-approves. A tag alone never rejects a submission and never reduces earnings.

8.4 Fraud review.

• (a) Automated signals. We run automated checks on submitted posts for signs of fake views, such as unusually low engagement for the number of views, sudden view spikes, or views removed by the platform. These checks follow fixed rules.
• (b) Signals only alert our team. A signal does not change a submission's status, does not stop it earning, does not delay its payout, and is not shown to the brand. It tells a person on our team to look.
• (c) A person decides. Any action that follows is decided by a person and taken under B7, with a statement of reasons.
• (d) Brand flags. A brand can also flag a Pending submission it thinks is suspicious (C5.4). A flagged submission does not earn until the brand or our team clears it or rejects it with a reason.

8.5 Trust scores. We calculate trust scores and show them as bands, not exact numbers.

• (a) Creator scores are built from approval quality and content integrity.
• (b) Advertiser scores are built from payment reliability, review responsiveness, applicant responsiveness and funding integrity.
• (c) New accounts are unrated until there is enough history.
• (d) No score decides anything. Scores do not approve, reject, hold, pay or rank anyone. If a person on our team suspends a creator for confirmed fraud, the creator's score is set to zero.
• (e) Who sees a score. A brand or agency sees its own advertiser band on its dashboard. We do not show one user's score to another user.
• (f) If we ever let a score affect access, review or payouts, or show it to other users, we will first change these Terms under A15, and for decisions we will add a way to contest the result.

8.6 Human review. No account is suspended or banned, and no earnings are forfeited, by an automated process alone. Those decisions are made by a person.

8.7 Ranking. The campaign feed lists campaigns newest first, by publish date. You can filter and sort them yourself. Nothing a brand pays changes the order. Applicants to a campaign are shown to the brand in the order they applied, unless the brand chooses another sort.

8.8 Equal treatment. Every brand pays the same published fees (C8) and gets the same treatment. Nothing a brand pays changes how creators are reviewed, how much or how fast they are paid, or how campaigns are ranked. There is no paid fast lane on either side. Any difference in treatment that a paid plan brings will be set out here first, under A15.

8.9 Who sees what data.

• (a) Brands see: the creator's public profile, verified handles and follower stats, the submissions made to their campaigns, the metrics we collect on those submissions, and any audience screenshots the creator uploads.
• (b) Creators see: the campaign's terms, the brand's public profile, their own submissions and their own earnings.
• (c) Clients see campaigns run for them, including creators' handles and content (C11).
• (d) We see all data on Tribue, as described in the Privacy Policy.
• (e) After your contract ends, you can export your account data as described in the Privacy Policy, but we do not keep giving you access to other users' data.

A9. Reporting illegal content, statements of reasons and complaints

9.1 Report illegal content. Anyone, including people without an account, can tell us about content on Tribue they believe is illegal. Email legal@tribue.io with the subject "Illegal content notice" and include:

• (a) why you think it is illegal;
• (b) where it is (a link or other exact location);
• (c) your name and email, unless the notice concerns child sexual abuse material; and
• (d) a statement that you believe in good faith that the notice is accurate and complete.

We will confirm receipt, decide without undue delay, and tell you what we decided and how you can seek redress.

9.2 Intellectual property complaints go to the same address with the subject "IP notice". They need the details in 9.1 and proof that you own or represent the rights.

9.3 Statements of reasons. If we, or a brand applying a campaign's rules, take any of the following actions, the affected user gets a statement of reasons:

• (a) remove or restrict content;
• (b) reject, flag or hold a submission;
• (c) hold or stop a payment; or
• (d) suspend or close an account.

The statement goes out on a durable medium, at the latest when the action takes effect. The only exceptions are where the law forbids it, or where the content is deceptive high-volume commercial spam.

9.4 What a statement of reasons contains.

• (a) what we did, and how far it reaches;
• (b) the facts and circumstances relied on;
• (c) whether automated means were used to detect the issue or to decide;
• (d) the clause of these Terms or the Campaign Terms relied on, or the law the content breaches; and
• (e) how to complain (9.5) and the other routes in A17.

9.5 Complaints and appeals. You can complain about any decision in 9.3, or about anything else on Tribue. You have 6 months from when you were told of the decision. To complain:

• (a) email support@tribue.io with the subject "Complaint" (or "Billing complaint" to billing@tribue.io for a charge), or
• (b) use the support channel on our Discord server.

Tell us what decision you are complaining about and why. Complaining is free.

• A person handles your complaint, where possible one who did not make the original decision.
• We acknowledge your complaint within 2 business days and decide within 14 days. For a payout hold, we aim to decide within 7 days. If we need longer, we will say why.
• If we were wrong, we will reverse the decision without undue delay. That includes re-approving a submission or releasing a payment.
• We give our answer in writing, with reasons, and tell you about the other routes in A17.

9.6 Misuse. If someone often submits manifestly unfounded notices or complaints, we may stop processing their notices or complaints for a reasonable period, after a warning. If someone often posts manifestly illegal content, we may suspend them for a reasonable period, after a warning. Each decision is made case by case and comes with a statement of reasons.

9.7 Threats to life or safety. If we become aware of information suggesting a criminal offence involving a threat to someone's life or safety, we will inform the competent authorities.

A10. Suspension, restriction and termination

10.1 Grounds. We may restrict, suspend or terminate your use of Tribue, or a workspace, only on one or more of these grounds:

• (a) a material breach of these Terms or the Campaign Terms, including A5;
• (b) evidenced fraud or fake performance (B7);
• (c) a legal or regulatory obligation, an order of a court or authority, or a sanctions requirement;
• (d) a payment provider refusing or withdrawing service for your workspace;
• (e) a real and serious risk to the security of Tribue or of other users;
• (f) repeated infringement of other people's rights, or repeated posting of illegal content;
• (g) non-payment by a brand, including a payment reversed by a chargeback (C7);
• (h) being under 18; or
• (i) for termination of the whole service only, our decision to stop offering Tribue, or the part of it you use, in your country.

10.2 Measures. Our response is proportionate. It depends on how serious the breach is and whether it has happened before. We may:

• (a) warn you;
• (b) remove content;
• (c) restrict features;
• (d) hold payouts while we review;
• (e) suspend your account or workspace; or
• (f) terminate your account and ban you permanently.

A serious breach, such as fraud, fake performance or illegal content, can lead straight to a permanent ban. Where a breach can be fixed, we will usually give you a chance to fix it first.

10.3 Reasons and notice.

• (a) Restriction or suspension. We send a statement of reasons (A9.4) before, or at the latest when, it takes effect.
• (b) Termination of your use of Tribue as a whole. We give you 30 days' notice on a durable medium, with a statement of reasons.

10.4 When we may act immediately. We may act without the 30 days' notice in 10.3(b) only:

• (a) where a law or an authority requires it;
• (b) for repeated infringement under 10.1(f); or
• (c) for evidenced fraud, fake performance or content that is illegal or seriously harmful.

We still send a statement of reasons when we act, unless the law forbids it.

10.5 During a notice period. You can still log in, withdraw available funds, export your data and complain under A9.5. We may switch off features that would let the problem continue, such as starting new campaigns or submitting to campaigns.

10.6 What happens to money on suspension or termination. These rules apply whatever the reason, including a ban:

• (a) Realized payouts are final. We never reverse them (B8).
• (b) Accrued earnings stay payable. A ban, suspension or termination does not cancel amounts accrued to a creator's approved submissions. They are paid under B6 and B9. The only exception is the specific amount forfeited for evidenced fraud under B7.4, decided by a person, with a statement of reasons.
• (c) Payout holds. While a ban or a payout hold is in force, transfers to the affected workspace are held. A hold can delay payment but cannot cancel it. When the hold ends, everything owed is released.
• (d) A brand's campaigns are handled under C4. Approved creator work is paid. The unused budget is dealt with under C6.

10.7 Device bans. To stop banned users coming back, we may block a device from signing in for 30 days.

10.8 Your right to leave. You can stop using Tribue at any time. You can delete your account in your settings.

• (a) Deletion is blocked while any of your workspaces still holds a credit balance, has an open obligation (such as an ad commission not yet paid out, or a job payment still being charged or paid out), or has an unresolved withdrawal. Withdraw or resolve these first.
• (b) Before you confirm, the deletion screen shows any accrued earnings that have not yet been paid out. Deleting your account forfeits them. Earnings on approved work the brand has not paused, in pay-per-view and per-post campaigns (including the fixed fee on campaigns that combine the two), are not returned to the brand or given to other creators. They go to a pool we hold for future creator rewards, which we do not count as our revenue. Commission your ads earn after you delete goes to the same pool. A provisional tournament prize is re-ranked among the remaining entries, and a prize no entry is left to take goes back to the campaign budget. Accruals on work not yet approved, or on approved work the brand has paused, go back to the campaign budget. If you want to keep them, wait until they have been paid out before you delete.
• (c) Deletion is immediate. What we keep afterwards, and why, is set out in our Privacy Policy.

10.9 What survives. Clauses that by their nature should continue after termination survive it. These include A7.3, A11, A12, A13, A14, A16, A17, and every clause on money owed or paid.

A11. Third-party services

11.1 General. Tribue relies on third-party services that we do not control. Where you connect or use one of them, its own terms and privacy policy also apply. We are not responsible for a third party's acts, except where these Terms say so or where we have chosen it as our own service provider.

11.2 Whop (primary payments). Whop processes brand payments, holds balances, verifies identity, and makes payouts and withdrawals.

• (a) Direct relationship. By receiving payouts or making payments through Whop, you also agree to Whop's Terms of Service, Privacy Policy, Community Guidelines and, where they apply, Seller and Buyer Terms. Your contract with Whop is separate from these Terms. Whop's dispute terms, including any arbitration clause, govern disputes between you and Whop.
• (b) Whop's role. For brand payments, Whop is merchant of record for card-network rules and payment settlement only. We are the supplier of the credits and campaign services you buy, for every other purpose, including VAT, consumer protection and refunds.
• (c) Identity checks (KYC). Whop decides whether you pass identity verification, and Whop can withdraw its approval. Without it you cannot withdraw money from Whop (see B9).
• (d) Whop's own rights. Whop and its financial partners have rights under their own terms. These include rights to hold reserves, correct errors, reverse transactions or withhold funds. Those rights belong to Whop, not to us. We cannot waive them or promise how Whop will use them. Our promises about money in these Terms, including that realized payouts are final (B8), concern our own actions.
• (e) Whop app terms. Where Tribue runs as an application on Whop:
  • (i) we alone are responsible for Tribue;
  • (ii) Whop is not liable for any fault in Tribue;
  • (iii) Whop does not provide support for Tribue; and
  • (iv) we alone are responsible for any liability arising from Tribue.
• (f) If Whop stops serving us. If Whop suspends our access to its services, payment features on Tribue may pause. Our record of what you are owed stays intact, and B9.5 applies.

11.3 Stripe. Earlier payouts were made through Stripe Connect, and Stripe still processes some agency invoices. If you have a Stripe connected account, Stripe's Connected Account Agreement applies to it.

11.4 Social platforms. This covers TikTok, Instagram, Facebook, YouTube, X and Threads.

• (a) You must follow each platform's terms when you post campaign content. That includes its branded-content rules.
• (b) We measure public post data through official APIs and through data providers that collect publicly available data. B3 explains this.
• (c) Platforms sometimes change, delay, remove or withhold metrics. We use the figures we can verify each time we update them (B6.9).
• (d) YouTube data is accessed under the YouTube API Services Terms. Google's Privacy Policy applies to it.

11.5 Google and Discord (login and community). You can sign in with Google or Discord. Our support and community run partly on Discord, where Discord's terms apply. We never ask for your password on Discord or anywhere else.

11.6 Other service providers. We use other providers to run Tribue. These include hosting, storage, email, analytics and error monitoring. Our Privacy Policy lists them.

A12. Disclaimers

12.1 We provide Tribue with reasonable skill and care. Beyond that, and to the extent the law allows, Tribue is provided "as is". We do not promise that it will always be available, uninterrupted or error-free.

12.2 No guaranteed results.

• (a) We do not promise a creator any amount of work, views or earnings.
• (b) We do not promise a brand any amount of reach, sales or return.
• (c) What a creator earns depends on the published rules of each campaign and on verified performance.

12.3 What this section does not limit. Nothing in this section limits:

• (a) our duty to pay creators what their approved submissions have accrued under the published rules;
• (b) our duty to apply the rules in these Terms; or
• (c) any right that cannot be excluded by law.

A13. Liability

13.1 What we never exclude or limit. Nothing in these Terms excludes or limits liability for:

• (a) death or personal injury caused by negligence;
• (b) fraud or fraudulent misrepresentation;
• (c) wilful misconduct or gross negligence;
• (d) amounts owed to a creator for approved submissions, prizes, bonuses or referral rewards under these Terms. These are a debt, not damages, and the cap in 13.3 does not apply to them;
• (e) breach of data-protection law, to the extent the law does not allow it to be limited; or
• (f) anything else that cannot be limited under the law that applies.

13.2 Indirect loss. Subject to 13.1, neither we nor you are liable to the other for:

• (a) loss of profit, revenue, business or goodwill; or
• (b) any indirect or consequential loss.

13.3 Cap. Subject to 13.1, each party's total liability to the other under or in connection with these Terms, in any 12-month period, is limited to the greater of:

• (a) the fees you paid to us, or that we deducted from your payouts, in the 12 months before the claim arose; and
• (b) €1,000.

13.4 Consumers. If you are a consumer, this section does not affect your statutory rights. We are liable for foreseeable loss caused by our breach of these Terms or our failure to use reasonable care.

13.5 No short time bar. These Terms do not shorten the time limit for bringing a claim, except where both parties are businesses. In that case, a claim must be brought within the period the law sets.

A14. Indemnities

14.1 Your indemnity. You will compensate us for loss and reasonable costs, including reasonable legal fees, arising from a third-party claim, but only to the extent that the claim arises from:

• (a) your content infringing someone's rights;
• (b) your breach of A5 or of the law; or
• (c) your fraud.

The indemnity is reduced to the extent our own breach or negligence contributed to the claim.

14.2 Consumers. This indemnity does not apply to a consumer beyond what the law allows.

14.3 Our indemnity. We will compensate you for loss and reasonable costs arising from a third-party claim that Tribue's own software or brand, used as permitted, infringes that third party's intellectual property. This does not cover your content or any brand's materials.

14.4 Brands. The brand indemnity that protects creators is in C10.

14.5 Procedure. A party seeking an indemnity must:

• (a) tell the other promptly;
• (b) let it control the defence and settlement, provided no settlement admits fault for, or imposes a cost on, the indemnified party without its consent; and
• (c) give reasonable help, at the other party's cost.

A15. Changes to these Terms and to Tribue

15.1 Notice of changes. We may change these Terms for one of these reasons:

• (a) to reflect a change in the law or in a regulator's guidance;
• (b) to reflect a change in our payment providers' terms;
• (c) to describe a new or changed feature;
• (d) to address security or fraud; or
• (e) to make the Terms clearer.

We will tell you about a change by email and in the product:

• at least 15 days before it takes effect; and
• at least 30 days before it takes effect if it is material, or if it concerns fees, payouts, settlement timing, the content licence or the grounds for suspension.

15.2 Your right to say no. If you do not agree to a change, you can end your contract with us at no cost before the change takes effect.

15.3 Never retroactive. A change never applies to the past. In particular:

• (a) a campaign published before the change keeps the rules that applied when it was published;
• (b) a submission made before the change keeps the review rules and pay rules that applied when it was submitted; and
• (c) amounts already accrued or paid are never reduced by a change.

15.4 Shorter notice. We may make a change with less notice only where:

• (a) a law or authority requires it within a shorter time; or
• (b) the change is needed to deal with an unforeseen and imminent danger, such as fraud, malware or a security breach.

We will explain why the notice was shorter.

15.5 Acceptance. Where the law requires your express agreement to a change, we will ask for it. Otherwise, if you keep using Tribue after a change takes effect, the changed Terms apply to you from then on.

15.6 Changes to Tribue.

• (a) We improve Tribue over time and may change or remove features.
• (b) Before removing a feature you rely on, we give reasonable notice. That is at least 30 days for anything that affects money.
• (c) We never change a feature in a way that strips earnings already accrued.
• (d) Beta features are labelled as such. If a beta feature records an amount as earned by a creator, that amount is owed like any other.

15.7 Beta period and launch pricing. Tribue is in a waitlist (beta) period. During it:

• (a) the fees in these Terms are beta-period fees: the creator service fee (B10), the brand fees (C8) and the platform fee on agency invoices (C11). They apply until we change them under (b);
• (b) we expect to change these fees and to introduce paid subscription plans for the full launch. We will publish new fees in updated Terms, and paid plans in separate Subscription Terms, with the notice in 15.1; and
• (c) a fee change follows 15.3. It never applies to a campaign already funded or to amounts already earned.

A16. Governing law and courts

16.1 These Terms, and any non-contractual obligation arising from them, are governed by the law of the Republic of Cyprus.

16.2 The courts of Cyprus, sitting in Nicosia, have jurisdiction over any dispute arising from these Terms.

16.3 Consumers. If you are a consumer living in the EU or the UK, you keep the protection of the mandatory laws of the country where you live. You can bring proceedings in the courts of that country.

16.4 There is no arbitration clause and no class-action waiver in these Terms.

A17. Resolving disputes

17.1 Talk to us first. Most issues are solved quickly through the complaint route in A9.5. Using it is free and does not stop you using any other route.

17.2 Mediation. If you use Tribue as a business and our complaint handling does not resolve a dispute, we are willing to try mediation with an EU mediator we agree on with you. We will take part in good faith and pay a reasonable share of the mediation costs, considering all the circumstances. Mediation is voluntary and does not stop either party going to court.

17.3 Out-of-court dispute settlement. If you disagree with a decision covered by A9.3, you may refer it to an out-of-court dispute settlement body certified under the EU Digital Services Act. The European Commission publishes a list of certified bodies on its website. We will engage in good faith with any certified body you choose. If the body decides in your favour, we will pay its fees and reimburse your reasonable costs, as that Act provides.

17.4 Regulators. You can also complain to the competent authority. For the Digital Services Act, that is the Digital Services Coordinator designated in Cyprus. For data protection, it is the Commissioner for Personal Data Protection.

17.5 Courts. Nothing in this section stops you going to court under A16.

A18. Notices and contact points

18.1 How we contact you. We send notices to the email address on your account and through in-app notifications. Keep your email address up to date. A notice sent by email counts as received on the next business day.

18.2 How you contact us.

We handle contact-point communications in English.

A19. General

19.1 Entire agreement. These Terms and the documents in A1.5 are the whole agreement between you and us about Tribue. They replace anything said earlier. Nothing in this clause limits liability for fraud.

19.2 Transfer.

• (a) You may not transfer your rights under these Terms without our written consent.
• (b) We may transfer our rights and obligations to a company that takes over Tribue, with notice to you.
• (c) A transfer by us never reduces amounts owed to you or your protections under these Terms.

19.3 Severability. If a court finds any part of these Terms invalid, the rest stays in force. The invalid part is replaced by the valid wording closest to what was intended.

19.4 No waiver. If either party delays enforcing a right, it does not lose that right.

19.5 Events outside our control. Neither party is liable for delay caused by events beyond its reasonable control. These include an outage at a payment provider or social platform. An event like that can delay a payment but never cancels an amount owed. We will tell you about the delay and pay as soon as the event ends.

19.6 Third-party rights. Creators may enforce C4, C5, C7 and C10 directly against a brand, as intended beneficiaries. Apart from that, no one other than you and us has rights under these Terms.

19.7 Relationship. Nothing in these Terms makes you our employee, agent or partner, or makes us yours.

Part B. Creator terms

Part B applies when you act through a Creator workspace (or a legacy Personal workspace when it submits content). It adds to Part A. Where Part B gives a creator more protection than anything else in these Terms or in any Campaign Terms, Part B wins.

B1. Your status

1.1 Independent. You take part in campaigns as an independent creator: an individual, a sole trader or a company. You are not our employee, worker, agent or partner, and you are not the brand's.

1.2 Your choice. You decide:

• (a) whether to join a campaign;
• (b) when, where and how you create content, within the campaign brief;
• (c) which tools you use; and
• (d) whether you work for other brands, including competitors.

Nothing in these Terms makes you exclusive to anyone.

1.3 No minimums. You have no minimum hours, posting quota or availability requirement. Streaks, levels and goals (B15) are optional. Missing them never affects your earnings or your standing.

1.4 Your costs. You bear your own costs, equipment and insurance. You are not entitled to employee benefits from us or from any brand.

B2. Tax

2.1 Your taxes. You are responsible for your own income tax, social security contributions, VAT or sales tax, and any registration that applies to what you earn on Tribue. Unless the law requires it, we do not withhold tax from your payouts. If the law does require withholding, we will tell you what we withheld and why.

2.2 EU tax reporting (DAC7). EU tax rules, known as DAC7, require us as a platform operator to report information about creators to the tax authorities. Creator campaign work counts as a personal service under these rules, and there is no minimum amount below which it is not reported.

• (a) What we collect. We must collect, verify and report information about creators who are reportable sellers:
  • full name, or legal name if you are a business;
  • primary address;
  • tax identification number (TIN) and the country that issued it;
  • date of birth, if you are an individual;
  • VAT number and business registration number, if you have them;
  • the financial account your payouts go to; and
  • the total paid to you and the fees we took, for each quarter.
• (b) Who we report to. We report this to the Cyprus Tax Department by 31 January each year, for the previous year. The Tax Department may share it with the tax authority of your country of residence.
• (c) Your copy. We will give you a copy of what we report about you.
• (d) If you don't provide it. If you do not provide the information after two reminders, we will hold your payouts until you do, as DAC7 requires. A hold under this clause never cancels anything you are owed.

2.3 US creators (W-9 / W-8).

• (a) If you are a US person, you must give a valid IRS Form W-9.
• (b) If you are not a US person but are paid through a US-connected payment provider, you may be asked for a Form W-8BEN or W-8BEN-E.
• (c) If you do not give a required form, the payment provider may hold or withhold from payouts as US law requires.
• (d) Tax forms such as 1099s are issued by the party the law makes responsible. That may be Whop, as the payment settlement organisation.

B3. Linked social accounts

3.1 Linking. To submit content, you link the social accounts you post from. We verify that you own each TikTok, YouTube, Instagram, Threads or X account with a bio code:

1. you add a one-time code (in the form klipped-xxxxxx) to your public bio;
2. we read your public profile to confirm the code is there; and
3. you can then remove it.

We do not ask for your social-media password, and we cannot post on your behalf.

3.2 Only your accounts. You may only link accounts that you own or control. One social account can be linked to only one workspace at a time.

3.3 What we collect. For linked accounts and submitted posts, we collect publicly available data. That data includes:

• profile details;
• follower, following, view, like, comment and share counts;
• account creation date;
• the post's publish time, caption language, author region and content region; and
• a copy of the submitted video.

We collect it through official platform APIs and through data providers that retrieve publicly available data. We use it:

• (a) to verify ownership;
• (b) to check submissions against campaign requirements;
• (c) to calculate earnings; and
• (d) to detect fraud.

We do not collect your followers' identities or the text of comments. The Privacy Policy gives the details.

3.4 How long we keep tracking. We refresh a submitted post's metrics on a schedule, from every few minutes to every day. After a campaign ends, we keep checking about once a week for about 90 days, because views during that period can still earn (B6.8). After that, we stop collecting new metrics for that post.

3.5 Unlinking. You can unlink an account at any time. Unlinking stops us using that account for new submissions. Submissions you already made stay attached to their campaigns and are still tracked and paid under B6.

B4. Joining campaigns: what you see first, and what cannot change

4.1 Everything that decides your pay is on the campaign page. Before you submit, the campaign page shows you, for each platform the campaign accepts:

• (a) the budget model and the rate: the CPM, the price per post, the prize for each rank, or the Hybrid base price plus CPM;
• (b) the maximum payout per submission on that platform;
• (c) the remaining budget and, where set, the maximum number of submissions;
• (d) the minimum views and any minimum likes and minimum video length;
• (e) for Hybrid campaigns, the CPM window (in days from approval) and the number of base-paid posts;
• (f) whether submissions are reviewed manually or auto-approved;
• (g) the end date, if there is one;
• (h) whether you must apply first or upload an audience screenshot; and
• (i) the content brief and any other requirements.

Rates and caps are shown exactly, platform by platform. They are never averaged.

4.2 Licence and campaign-specific terms. Before you submit, you must also be shown:

• (a) the licence the brand gets in your content, including its scope and duration (B13); and
• (b) any campaign-specific terms.

4.3 Requirements only count if they are on the platform. A brand may only enforce requirements written on the campaign page. That includes the brief and any campaign-specific terms shown on Tribue. A brand may not reject your submission, or reduce your pay, for failing a requirement it communicated only somewhere else. That includes Discord, email, direct messages, or a document that is not linked from the campaign page.

4.4 Requirements and pay are fixed once you submit.

• (a) Once a campaign is published, the brand cannot change its rates, caps, budget model, minimum views, minimum likes, minimum video length or review mode (manual or auto).
• (b) We may correct a campaign, but we never change a pay or eligibility rule that affects a submission still in review or earning.
• (c) Every submission is reviewed and paid under the rules shown when it was submitted.

4.5 Rate lock. A campaign's rates never go down for anyone who has already submitted. A brand that wants different terms must publish a new campaign, which you can choose to join or not.

4.6 Applications. Some campaigns require you to apply first. The brand accepts or rejects your application. A rejected application always comes with a reason, and you are notified either way.

4.7 Posting window. You must submit a post within 30 minutes of publishing it. Older posts are refused automatically (A8.2). This makes sure the views a campaign pays for happened during the campaign.

4.8 Deleting a post. If you delete a submitted post or make it private, it stops gaining views and therefore stops earning more.

• (a) Deleting a post does not, by itself, cancel anything that has already accrued on views recorded before the deletion.
• (b) Deleting a post is not, by itself, a ground for suspension or a ban.
• (c) Deleting posts as part of fake performance (for example, cycling botted posts) is dealt with under B7.

B5. Review, approval and rejection

5.1 Statuses. A submission is in one of these states:

• Pending: waiting for review.
• Approved: accepted and earning.
• Rejected: not accepted, with a reason.
• Flagged: held for review and not earning while flagged (A8.4).

5.2 Manual and auto approval pay the same.

• (a) A campaign either reviews each submission manually (the default) or auto-approves submissions that pass the automatic checks.
• (b) A submission with a warning tag is always reviewed manually.
• (c) Hybrid submissions are always reviewed manually.
• (d) Auto-approval and manual approval pay identically. The same rates, caps, settlement cycle and payout timing apply. There is no fast lane.

5.3 Every rejection has a reason.

• (a) A brand can only reject a submission by giving a written reason. You are notified with that reason.
• (b) A brand may reject only on grounds found in the Campaign Terms shown before you submitted, or for a breach of these Terms. Examples are a missing requirement, a post that does not follow the brief, or evidenced fake performance.
• (c) A rejection that is retaliatory, pretextual or based on an off-platform requirement breaches these Terms.

5.4 Automatic rejections. We reject submissions automatically in these cases, and each rejection tells you why:

• (a) Campaign ends or is cancelled. When a campaign ends or is cancelled, every submission still Pending or Flagged is rejected.
• (b) Per-post or Hybrid budget runs out. Every submission still Pending or Flagged is rejected, because there is no budget left to pay it.
• (c) Campaign not funded. If a campaign was never funded, its pending submissions are rejected.

By contrast, when a Pay-per-view campaign's budget runs out, Pending submissions are approved, not rejected, because their views have already used budget. They are then paid.

5.5 Un-approval (pause). A brand can move an Approved submission back to Pending to look at it again.

• (a) You are notified straight away.
• (b) While it is back in Pending, the submission does not earn.
• (c) For Pay-per-view and Hybrid campaigns, if it is approved again, its payout clock picks up where it left off rather than starting over.
• (d) Accrued earnings already paid out are not affected.

5.6 Reversing an approval. A brand cannot reject a submission that has been approved, including one it has since paused under 5.5. Only our team can reject it, and only for one of these reasons:

• (a) evidenced fake performance or fraud (B7); or
• (b) the post was materially changed after approval so that it no longer meets the Campaign Terms.

Each such rejection comes with a statement of reasons (A9.4). If a submission that was approved is rejected on any other ground, including by a brand after pausing it, the rejection breaches this clause and C5. On complaint, we will re-approve the submission, and its earnings will be restored and paid.

5.7 Rechecking a post. If you think a post's data is wrong (for example, views not updating), you can ask for a recheck from the submission page. The recheck fetches the post's data again.

5.8 Contesting a decision. You can contest any rejection, flag, hold or payout amount through the complaint route in A9.5. A person will look at it. We may overrule a brand's rejection that breaches 5.3 or 5.6.

B6. How you earn

6.1 General.

• (a) What you earn depends on the campaign's budget model and on the views or other results we can verify. B6.9 explains how we verify them.
• (b) Earnings are calculated per submission and per platform, using the formulas below. Each formula has its own caps.
• (c) Earnings never exceed the campaign's budget.
• (d) The creator service fee of 8% (B10) is then deducted when an amount is paid out.

6.2 Pay per view (CPM).

• (a) Formula. Earnings = verified views × CPM ÷ 1,000.
• (b) Threshold. A submission earns nothing until it reaches the campaign's minimum views. Once it does, it earns on all its views, including those before the threshold.
• (c) Cap per submission. A submission's lifetime earnings on a platform cannot exceed that platform's maximum payout.
• (d) First come, first served.
  • Budget is reserved for submissions in the order they were submitted.
  • Once a share of budget is reserved for your submission, it is not taken away and given to someone else, except where your submission is rejected under B5.
  • When the whole budget has been reserved or spent, the campaign stops accepting new submissions.

6.3 Per post (fixed price).

• (a) Each approved submission earns the fixed price shown for its platform, subject to any per-creator cap shown on the campaign page.
• (b) Only approved submissions use budget.
• (c) Per-post earnings are paid at terminal settlement (B6.7).

6.4 Tournament (prizes for top performance).

• (a) A tournament is a performance competition, not a game of chance. Nothing in it is random.
• (b) The campaign page shows a fixed prize for each rank on each platform before you enter.
• (c) Submissions that are not rejected are ranked on each platform by verified views. The prize for each rank goes to the submission in that rank. Submissions below the last prized rank receive nothing.
• (d) Tournaments run until their end date. They do not end early when budget is used.
• (e) Their prize budget cannot be topped up or reduced after launch.
• (f) Ranking is final at terminal settlement, and prizes are paid then (B6.7).

6.5 Hybrid (fixed base plus pay per view).

• (a) Base. Each approved submission earns a fixed base payment, up to the number of base-paid posts shown on the campaign page. The base is paid once, at approval.
• (b) CPM. On top of the base, the submission earns CPM under 6.2 for the number of days shown (the "CPM window", at least 7 days from approval). Then it is settled terminally.
• (c) Caps. The base counts toward the submission's maximum payout.
• (d) Separate pools. The base pool and the CPM pool are separate. Neither can use the other's budget.
• (e) No base, no CPM. A submission still Pending when the base pool runs out is rejected rather than approved, so CPM is never paid without its base (B5.4(b)).

6.6 When you are paid: the settlement cycle. For Pay-per-view campaigns and the CPM part of Hybrid campaigns:

• (a) When the clock starts. It starts when your submission is approved or, if it has not yet reached the minimum views, when it does.
• (b) First payout. Your first payout for that submission is due 8 days later. That is 7 days of earning plus a 24-hour buffer.
• (c) Later payouts. After that, we pay what the submission has newly earned every 8 days, on a rolling cycle per submission.
• (d) Why the wait. The 8-day cycle is our fraud check. We review suspicious activity before money is paid out, so we never need to take it back afterwards.

6.7 Terminal settlement. A campaign ends when it completes, reaches its end date, runs out of budget, or is cancelled. When that happens:

• (a) everything accrued on approved Pay-per-view and Hybrid submissions is paid immediately, without waiting for the next cycle;
• (b) Per-post and Tournament earnings are calculated and paid; and
• (c) any budget left over after creators are paid goes back to the brand under C6.

6.8 Views after a campaign ends. For about 90 days after a campaign ends, we keep checking approved submissions (B3.4). New views in that period still earn, up to:

• the amount reserved for your submission;
• the maximum payout; and
• the Hybrid CPM window, where it applies.

What they earn is paid on the cycle.

6.9 Which views count.

• (a) We count views and other metrics as reported by the social platform, via its API or via our data providers.
• (b) We update them regularly. Each payout covers the views gained since the previous payout.
• (c) If a platform later removes views that had not yet been paid for, the next calculation uses the lower figure.
• (d) Views already paid for are never re-charged to you.
• (e) If our data is wrong, you can contest it (B5.8).

6.10 Paused campaigns keep paying.

• (a) A brand can pause a campaign. Pausing stops new submissions.
• (b) Pausing does not stop approved submissions earning or being paid on the cycle.
• (c) Pausing never erases anything accrued.

6.11 Seeing why you earned what you earned. For each submission, your dashboard shows:

• its status;
• its verified views;
• the rate and caps that apply; and
• what it has earned, what has been paid and when the next payout is due.

6.12 Budget running out.

• (a) When your submission is approved, we tell you if part of what it could earn is not covered by the remaining budget.
• (b) When a campaign's budget is used up, the campaign ends and terminal settlement pays what you have accrued.

B7. Holds, fake performance and forfeiture

7.1 What counts as fake performance. Fake performance is any breach of A5.2(a). That means views, engagement or audience figures that are bought, generated by bots or scripts, coordinated, or obtained by paying or inducing people to watch. It also includes submitting someone else's content or posting from an account that is not yours.

7.2 Holds before payout. If a submission is Flagged (A8.4), it does not earn while it is flagged. If we have specific evidence that a creator's workspace is involved in fake performance, a person on our team may hold that workspace's payouts while we investigate.

• (a) Each hold comes with a statement of reasons (A9.4).
• (b) A hold delays payment. It does not cancel it.
• (c) We decide promptly. If the evidence does not support fake performance, we release everything held, in full, and the normal cycle resumes.

7.3 Approved submissions keep paying. An automated flag on an approved submission does not stop it earning or being paid. Only a hold decided by a person under 7.2 can delay payment.

7.4 Forfeiture: narrow, evidenced, explained. We may treat money as forfeited only when all of these are true:

• (a) a person on our team has found, on specific evidence, that the submission's views or engagement are fake performance;
• (b) the amount concerned is not yet paid out (it is still accrued and unrealized); and
• (c) the amount is limited to what that fake performance produced on the affected submission or submissions.

When we forfeit, we send a statement of reasons. It explains the evidence, the amount, the clause relied on, and how to complain. Forfeited amounts go back to the campaign budget. We do not keep them.

7.5 What forfeiture never touches.

• (a) payouts already made (B8);
• (b) earnings on other submissions that are not affected by the fake performance;
• (c) earnings on submissions made before the conduct began; and
• (d) earnings validated before a ban (A10.6).

7.6 Cooperation. We may ask you for reasonable evidence, such as native analytics screenshots or proof that you own an account. If you do not respond, we can decide on the information we have. We will not treat silence alone as proof of fraud.

B8. Realized payouts are final

8.1 Final means final. Once a payout has been transferred to your payout account, we will never:

• (a) reverse it;
• (b) deduct it from your balance;
• (c) set it off against future earnings; or
• (d) ask a payment provider to take it back.

This applies even if a brand later disputes or charges back its own payment, or a platform later removes views. The 8-day cycle exists so we can catch problems before money is paid.

8.2 Our own mistakes. If a technical error on our side pays you twice for the same thing, for example a duplicate transfer, we may ask you to return the duplicate. We will explain the error. We will never deduct it from your other earnings, and we will never ask a payment provider to reverse it.

8.3 Errors in your favour while still unpaid. We will correct a calculation error on an amount that has not been paid out yet, and tell you what changed and why. A correction that lowers an unpaid amount never touches money already paid.

8.4 No time bar on what you are owed. You can raise a missing or wrong payout at any time within the statutory limitation period. We will not refuse to look at it because it is old.

8.5 Payment providers. Whop and Stripe have their own rights over balances they hold, under their own terms (A11.2(d)). Whop shows any reserve it holds on your payout panel. We will tell you if we learn that a provider has acted on your balance. We will help you raise it with the provider where we can.

B9. Getting paid: Whop, Stripe and identity checks

9.1 How payouts move. Payouts are transfers from us, through Whop, to the Whop account opened for your workspace (A3.7). Each payout is recorded once. If a transfer fails, we retry it until it succeeds. A payout is never silently dropped.

9.2 Identity checks.

• (a) To withdraw money from your Whop account to your bank or card, you must pass Whop's identity verification (KYC).
• (b) Whop runs the check and decides the result. We do not see or store your ID documents or bank details.
• (c) If your Whop account is not ready when a payout is due, the payout is deferred, not cancelled. It is sent when the account is ready.

9.3 Withdrawals. Whop controls the timing, methods and fees of withdrawals, as set out in Whop's terms. We set no minimum withdrawal of our own.

9.4 Stripe. If your workspace was paid through Stripe Connect in the past, Stripe's Connected Account Agreement applies to that account. The €50 minimum withdrawal and the earlier Stripe fees apply only to Stripe payouts.

9.5 If identity verification fails or Whop stops serving you. Your accrued and validated earnings stay recorded on our ledger as owed to you. We will not treat them as forfeited. We will work with you on an alternative lawful way to pay them, and tell you within 14 days what is possible.

9.6 Notifications. We notify you when a payout is processing, when it is received, and when a withdrawal completes or fails.

B10. Creator service fee

10.1 The fee. We deduct a service fee of 8% from each payout to a creator. This covers campaign payouts, including Hybrid base payments and Tournament prizes. Addendum terms (A1.8) say whether it applies to payments under an additional feature. This is a beta-period fee (A15.7).

10.2 Where you see it. The fee is shown in the payout breakdown. Payout notifications show the net amount you receive.

10.3 No other deductions.

• (a) We charge no other fee on campaign earnings.
• (b) We add no processing or currency-conversion charge of our own to payouts through Whop.
• (c) Whop's withdrawal fees are Whop's (B9.3).

10.4 Referral rewards. Referral rewards (B12) are paid out of our fee. They never reduce what the referred creator receives.

B11. Bonuses

11.1 Bonus programs. We may run bonus programs, such as a streak or volume bonus on a named brand's campaigns. Each program publishes its rules before it starts. The rules include the fixed euro amounts, what you must do and the qualifying window.

11.2 Payment. Bonuses are paid through Whop like other payouts, under B10.

11.3 No clawback. A bonus that has been paid is never clawed back.

11.4 One-off bonuses. We may also grant one-off bonuses. Each one is recorded on your ledger and notified to you.

B12. Referral program

12.1 How it works. You can invite others to Tribue with your referral link. When someone signs up through your link, their workspace is attributed to yours.

• (a) Attribution uses a cookie that lasts 30 days, set when the person you invite opens your link.
• (b) Self-referral does not count.

12.2 What you earn. You earn a referral reward on every payout we make to a workspace you referred. The reward is 25% of the service fee we take on that payout, unless a different rate is shown to you, for example in a time-limited promotion or a rate agreed with you. Rewards are paid from our fee, not from the referred user's money.

12.3 How long. Rewards continue for as long as the referred workspace is paid on Tribue. We may end or change the program for future payouts on 30 days' notice. Rewards already earned are paid.

12.4 Fair play. You may not:

• (a) refer yourself or your own workspaces;
• (b) use spam or misleading claims to get referrals; or
• (c) offer cash or other inducements to sign up that the program rules do not allow.

Rewards produced in breach of this clause are treated under B7.

12.5 What you see. Your referrals page shows the workspaces you referred and the rewards you earned from them.

B13. Licence in your content

13.1 You keep ownership. You own your submissions. Nothing in these Terms transfers ownership to a brand or to us. Only a separate written agreement you sign, which expressly assigns rights, can do that.

13.2 The brand's licence. If your submission is approved and paid for (all amounts accrued on it have been paid to you, or are owed and not in dispute), the brand gets a licence to use it. The scope and duration of that licence are the ones shown on the campaign page before you submitted (B4.2). If the campaign page showed none, the default in 13.3 applies.

13.3 Default licence. Unless the campaign page showed different terms before you submitted, the brand gets a non-exclusive, worldwide, royalty-free licence to:

• (a) share, repost, embed and link to your post, with credit to your handle, on the brand's own organic channels (its own social accounts, website and newsletters); and
• (b) make technical changes needed to do so, such as cropping, resizing or adding captions;

for 12 months from approval.

The default licence does not allow:

• (c) paid advertising, boosting, whitelisting, Spark Ads, partnership ads, or any use in an ad account;
• (d) re-editing, cutting or combining your content with other footage, or creating new versions;
• (e) using your name, face, voice or likeness separately from the post itself, for example in a different ad or as an endorsement of a different product; or
• (f) sublicensing to anyone other than the brand's agencies and service providers acting for it.

After the licence ends, the brand need not delete organic reposts it published during the licence period, but must not make new uses.

13.4 Paid ads only with your opt-in. A brand may use your content in paid advertising only if one of these applies:

• (a) the campaign page said so, with scope and duration, before you submitted, and you agreed to it as part of joining; or
• (b) you later agree to it separately and expressly, in writing.

Silence, or simply being notified, is never agreement. Paid-advertising tools on Tribue are additional features (A1.8). Their addendum terms will say how your opt-in is given and how you can see which of your posts are used in ads.

13.5 The licence depends on payment. If the brand does not pay what your submission earned, its licence never starts. If a licence has already started, it ends once you send notice and the brand has not paid within 14 days of that notice. The brand must then stop new uses and take down any ads using your content. A rejected submission gives the brand no licence at all.

13.6 Likeness. Your name, image, voice and handle may appear only as part of the licensed post itself. You give no one, including us, a right to use your likeness "for any purpose". No moral-rights waiver is implied. You waive moral rights only to the extent needed for the technical changes allowed in 13.3(b).

13.7 Portfolio. You may always show your own campaign posts in your portfolio, unless a separate written agreement you signed says otherwise.

13.8 Brand-supplied material. If a brand supplied footage, music or assets for you to use, its terms on that material, shown on the campaign page, apply to it. You may use it only for that campaign.

B14. Advertising disclosure

14.1 Every campaign post is an advertisement. You are paid, or receive a product, for it. You must make that clear on every campaign post, on every platform. To do so:

• (a) put a clear label at the start of the caption, and in the video itself where the platform or the law requires it. Use "#ad" or "Ad", or the equivalent in the language of your audience, such as "Reklam" or "Annons" in Sweden. Weak labels such as "#sp", "#spon", "#collab" or a bare tag are not enough;
• (b) turn on the platform's paid partnership or branded-content tool (for example TikTok's content disclosure, Instagram's "Paid partnership" label, or YouTube's "Includes paid promotion"); and
• (c) keep the label visible without the viewer having to click "more".

14.2 Honest content. Say only what you honestly believe, based on your own experience. Do not make claims about the product (health, environmental, financial or performance claims) beyond those the brand has given you and is responsible for (C2.4). You can rely on facts and claims the brand supplies, unless they are obviously false or unlawful.

14.3 The rules that apply. These include:

• the US FTC Endorsement Guides and Consumer Reviews Rule;
• the UK CAP Code, ASA guidance and CMA guidance;
• the EU Unfair Commercial Practices Directive, including the new rules on environmental claims; and
• national rules such as the Swedish Marketing Act.

Also follow each social platform's branded-content policy.

14.4 Tell us if a brand pushes you. If a brand asks you to hide that a post is an ad, or to make a claim you cannot stand behind, refuse and tell us at support@tribue.io. Refusing is never a valid reason to reject your submission.

14.5 What happens if you don't disclose. A brand may reject a submission that is not properly disclosed. Disclosure is a requirement of every campaign under these Terms, so you always know about it in advance.

B15. Streaks, levels and other rewards (gamification)

15.1 What exists. Creator workspaces have optional progress features:

• (a) streaks: a day counts toward your streak when you make at least 3 valid submissions that day (UTC);
• (b) streak freezes: you earn 1 freeze for every 7 days of streak, can hold at most 2, and a freeze covers one missed day;
• (c) XP and levels, with an XP multiplier for longer streaks;
• (d) monthly leaderboard badges for the top creators by earnings that month;
• (e) earnings goals you set yourself; and
• (f) crash-course lessons, which give XP.

15.2 No cash value. XP, levels, streaks, freezes, badges and goals have no cash value. They cannot be exchanged for money or credits. They never change how you are reviewed, ranked for campaigns or paid. Money bonuses exist only under B11.

15.3 No pressure. These features are there to help you track your own progress. Losing a streak has no effect on your earnings or your account. We may change or retire them. If we retire a feature, we do not owe you anything for progress shown in it.

B16. Leaving Tribue as a creator

16.1 You can stop at any time. Before you delete your account, read A10.8: deletion forfeits accrued but unpaid earnings, and the screen shows you the amount first. If you just want to stop, you can unlink your accounts and stop submitting. Everything already approved keeps earning and being paid.

Part C. Brand and agency terms

Part C applies when you act through a Brand or Agency workspace, or view a Client workspace. It adds to Part A. Clauses C4, C5, C7 and C10 protect creators. Creators can rely on them directly (A19.6).

C1. Businesses only

1.1 Who may be a brand. Brand and Agency workspaces and prepaid campaign credits are for businesses only. By creating a Brand or Agency workspace, and each time you buy credits, you confirm that:

• (a) you are acting for the purposes of your trade, business, craft or profession; and
• (b) any company name and VAT or registration number you give are correct.

1.2 No consumer withdrawal right. Because you buy as a business, the 14-day right of withdrawal that consumers have for distance contracts does not apply to credits or campaign services you buy on Tribue.

1.3 Consumer fallback. If, despite 1.1, you are in fact a consumer, the statutory rights consumers have where you live apply in full, including any right of withdrawal. Nothing in these Terms takes them away. If we find that a consumer has bought brand services, we may close the brand workspace. We will refund the unused part of what was paid as the law requires. Creators already paid or owed for approved work are still paid.

C2. Creating campaigns

2.1 Drafting. Any workspace member can draft a campaign. Only an Admin can publish it, fund it, change its status, or approve and reject submissions.

2.2 What you set. When you create a campaign, you set:

• the budget model;
• per-platform rates and caps;
• minimum views and other minimums;
• manual or auto review;
• the end date;
• whether creators must apply;
• whether an audience screenshot is required; and
• the brief.

All of these are shown to creators on the campaign page before they submit (B4.1). You are responsible for making them accurate, complete and lawful.

2.3 Only what is on the page counts.

• (a) Every requirement you want to enforce must be on the campaign page. You may not reject a submission, or ask us to withhold pay, for a requirement you communicated only off-platform (B4.3).
• (b) Once the campaign is published, you cannot change its rates, caps, budget model, minimums or review mode (B4.4). To offer different terms, publish a new campaign.
• (c) Rates never go down for creators who have already submitted (B4.5).

2.4 Your product and your claims. You are responsible for your product, your brief, and every claim you ask creators to make. You must:

• (a) only ask creators to make claims you can substantiate, including environmental and health claims;
• (b) never ask a creator to hide that a post is an advertisement, or to post a fake or sentiment-conditioned review;
• (c) supply any disclosure instructions the law or your sector requires, and act on non-compliant posts you notice;
• (d) comply with sector rules (alcohol, gambling, nicotine, medicines, financial products, crypto-assets, food) and never target minors with age-restricted products; and
• (e) not run campaigns for products or services that A5 or Whop's Prohibited Products and Services list forbid.

2.5 Campaign limits. A campaign's budget must be between €500 and €100,000. A budget top-up must be at least €500. Other limits may be shown in the product.

C3. Funding with prepaid campaign credits

3.1 Credits. You fund campaigns with prepaid campaign credits. 1 credit = €1. You buy credits through Whop's hosted checkout.

• (a) A single deposit or top-up must be between €50 and €100,000.
• (b) Whop processes the card payment as merchant of record for settlement only. We are the supplier (A11.2(b)).
• (c) Credits appear on your workspace's ledger as available, reserved or pending.

3.2 What credits are.

• (a) Credits are a prepaid balance for Tribue's services. They are not electronic money, not a deposit, not a payment account and not escrow.
• (b) They earn no interest. They can be used only on Tribue and cannot be transferred to another workspace.
• (c) Credits do not expire.
• (d) Money paid for credits is received and held by our payment providers. Our ledger records your entitlement (A4.3).

3.3 Funding a campaign.

• (a) A campaign must be fully funded before it goes live. Funding moves credits from available to reserved for that campaign.
• (b) Reserved credits are then committed to creators as their submissions earn, under the rules in Part B6.
• (c) You can top up a live or paused campaign, except a Tournament.
• (d) You cannot reduce the budget of a live campaign.

3.4 Saved cards. You can save a card on your workspace's payments page.

• (a) When you add a card, or replace it with a different one, we charge €1 to verify that it can be charged. We keep the €1. The charge is shown to you before you add the card.
• (b) Except as (c) allows, we never charge a saved card without you present. Campaign credits are always bought through checkout (3.1).
• (c) An additional feature (A1.8) may charge a saved card later. If so, its addendum terms say when, and we ask for your express authority before the first such charge.

3.5 Receipts and VAT. We provide a receipt for each payment.

• (a) Prices are shown exclusive of VAT.
• (b) Where we must charge VAT, we add it.
• (c) Where reverse charge applies to a business customer in another EU country or outside the EU, we say so on the receipt.

C4. No rug-pulls: what you cannot take back from creators

4.1 Accrued earnings belong to creators. Once an amount has accrued to a creator's approved submission, you cannot withdraw it, refund it, cancel it, or reduce it. That includes:

• the share reserved for a Pay-per-view submission;
• a Hybrid base; and
• a Per-post price or Tournament prize once the submission qualifies.

This holds whatever happens to the campaign, to your workspace or to your payment, including a chargeback (C7).

4.2 Pausing.

• (a) You can pause an active campaign. Pausing stops new submissions.
• (b) Approved submissions keep earning and keep being paid while the campaign is paused.
• (c) You can resume a paused campaign.

4.3 Cancelling.

• (a) To cancel an active campaign, you must pause it first. A paused, scheduled or unpaid campaign can be cancelled.
• (b) When you cancel:
  • (i) every approved submission is settled immediately, and creators are paid everything accrued (B6.7);
  • (ii) submissions still Pending or Flagged are rejected, and creators are told the campaign was cancelled; and
  • (iii) the rest of the budget is released to your available credits (C6).
• (c) For Hybrid campaigns, we hold the remaining budget until every base and CPM amount owed to creators is paid. Only then is anything released to you.

4.4 Completing and ending. A campaign completes when it reaches its end date or runs out of budget (Tournament campaigns only end on their end date). Terminal settlement then runs as in 4.3(b)(i) and (iii). For Pay-per-view campaigns, submissions still Pending when the budget runs out are approved and paid, because their views have already used budget.

4.5 Budget running out. When budget runs out, the campaign ends and creators are told the campaign has ended.

4.6 Suspension of your workspace. If we suspend your workspace, your campaigns stop taking new submissions. Approved creator work is still paid from the budget you funded. Suspension never cancels what creators are owed.

C5. Reviewing submissions

5.1 Review in good faith. Review submissions to your campaigns promptly, against the campaign page only. Approve submissions that meet the published requirements. We ask you to review each submission within 7 days.

5.2 Rejections need reasons. Every rejection must carry a written reason that a creator can understand and act on. The reason must be based on the campaign page or on these Terms. Do not reject for:

• an off-platform requirement;
• a pretext; or
• the creator refusing to hide that a post is an ad or to make an unsupported claim.

5.3 Do not reverse approvals except as allowed.

• (a) You cannot reject a submission you have approved, including one you have since moved back to Pending.
• (b) You may move an approved submission back to Pending to re-review it, but you should give the creator a reason and decide quickly. If you believe one of the grounds in B5.6 applies, send us the evidence at support@tribue.io. Our team decides.
• (c) We may overrule a rejection or reversal that breaches this clause (B5.6, B5.8).

5.4 Flags.

• (a) You can flag a Pending submission you think is suspicious. Flagging stops it earning until it is resolved.
• (b) Tell us why, so we can review it.
• (c) You must not flag submissions to delay paying for genuine work.

5.5 Auto-approval. If you choose auto-approval, submissions that pass the automatic checks are approved straight away. They are paid exactly as if you had approved them yourself.

C6. Unused budget

6.1 Automatic release. When a campaign ends, we calculate the unused budget:

• the total budget;
• less everything paid or owed to creators; and
• less amounts still reserved for creators, such as unpaid Hybrid bases.

We release that amount to your workspace's available credits automatically.

6.2 Using released credits.

• (a) Released credits never expire.
• (b) You can use them for new campaigns or top-ups.
• (c) You can ask us at billing@tribue.io to return available credits as money. We will return them through our payment provider to the payment method or account they came from, within 14 days of your request. Fees already charged are not returned.

6.3 Refund priority. A refund never comes ahead of creators. We release or refund only what is left after every amount owed to creators has been paid or set aside.

C7. Chargebacks and payment disputes

7.1 Contact us first. If you think a charge is wrong, contact us at billing@tribue.io before you dispute it with your bank or card issuer. Give us 10 business days to resolve it. Most issues can be fixed faster and more cheaply this way.

7.2 What happens on a dispute. If a payment you made is disputed or charged back:

• (a) we freeze credits in your workspace up to the disputed amount; and
• (b) we flag your workspace, which stops new funding and withdrawals until the dispute is resolved.

If the dispute is decided in your favour, or withdrawn, we lift the freeze.

7.3 Creators are never charged back.

• (a) A chargeback on your payment never reduces, delays or reverses what creators have earned for approved work funded by that payment.
• (b) Any loss from a chargeback is between you and us. We may recover it from you, including from your available credits, after giving you a statement of the amount.

7.4 Improper chargebacks.

• (a) Disputing a valid charge for services you received, or for creator work that was approved, breaches these Terms.
• (b) You must not use a chargeback, or a threat of one, to pressure a creator or to undo approved work.
• (c) We do not charge a chargeback fee. You remain liable for the disputed amount and any network costs that the dispute causes us.

C8. Brand fees

8.1 Fees on each deposit. Each time you buy credits, the checkout charges, on top of the amount of credits you buy:

• (a) a platform fee of 10% of that amount; and
• (b) a processing fee of 2.1% + €0.30.

For example, buying €500 of credits costs €560.80 (€500 + €50.00 + €10.50 + €0.30). The checkout shows the breakdown before you pay. The fees are exclusive of VAT (3.5). These are beta-period fees (A15.7).

8.2 Subscriptions. Any subscription plan is governed by separate Subscription Terms. Otherwise, 8.1 applies to every brand and agency.

8.3 Fees are not refundable. Platform and processing fees are not refunded when credits are returned (C6.2), except as the law requires.

8.4 Other brand charges. Card verification: €1, kept by us (C3.4). Additional features may carry their own charges, set out in their addendum terms.

8.5 Fee changes. We change brand fees only with at least 30 days' notice (A15). A change never applies to a campaign already funded.

C9. Creator data and conduct toward creators

9.1 What creator data you may use. You receive creator data through Tribue. That data includes:

• profiles and handles;
• submission metrics;
• audience screenshots; and
• messages.

You may use it only to run the campaign it relates to. You are an independent controller of that data under data-protection law. You must keep it secure and never use creator data for unrelated marketing, profiling or sale.

9.2 Respect. Do not harass creators, pressure them to break these Terms, or ask for personal contact details you do not need.

C10. Brand indemnity

10.1 What you cover. You will compensate us and the creators who worked on your campaigns for loss and reasonable costs, including reasonable legal fees, arising from third-party claims, to the extent they arise from any of these:

• (a) your products or services, including product defects and injury;
• (b) claims, scripts, instructions, disclosures or materials you supplied or approved. That includes footage, music, trademarks and brand assets;
• (c) your breach of advertising, consumer-protection, sector or data-protection law; or
• (d) your breach of these Terms, including C4, C5 and C9.

10.2 The limit. You do not have to compensate a creator for loss caused by the creator's own breach of Part B. That includes making claims you did not supply or approve, or failing to disclose an ad you told them to disclose.

C11. Agencies and Client workspaces

11.1 What agencies can do. Agencies can do everything a brand can do. They can also:

• (a) manage clients;
• (b) issue invoices to their clients through Tribue; and
• (c) organise creators into groups.

11.2 Agency invoices. When an agency invoices a client through Tribue, the invoice can include three types of line:

• (a) the campaign budget, which funds the campaign;
• (b) the agency's management fee, which goes to the agency's credits; and
• (c) our platform fee, 10% unless agreed otherwise.

The client pays through Whop checkout, using a secure link.

• The agency is the issuer and seller to its client, and is responsible for the invoice's content and VAT.
• We provide the invoicing tool and the payment flow.
• If a client's payment is refunded, the management fee is reversed. Our platform fee is not.

11.3 Client workspaces. An agency's client can be invited to a Client workspace. We create a Client workspace only for the client email the agency entered. It cannot be created any other way.

• (a) A Client workspace is read-only. It shows the campaigns run for that client, across every agency that uses Tribue for it.
• (b) That includes creators' handles, posts and performance, and the agency's margin.
• (c) A Client cannot fund, approve, reject or message.

The agency must:

• (d) make sure the client email it enters is correct and belongs to the client;
• (e) have its client's permission to share campaign data with the client in this way; and
• (f) tell its client that the agency's margin is visible to the client.

11.4 Agencies are responsible. An agency is responsible for its clients' campaigns as if they were its own. That includes C2.4, C4, C5, C7 and C10.

C12. MCP and API use

12.1 Your instructions. Every tool call made through an MCP or API connection you authorised is treated as your instruction, given by your workspace.

12.2 Keep control. You are responsible for the AI clients you connect, the scopes you grant, and revoking access you no longer want.

12.3 Money and contracts need a person. MCP access is read-only (A6.4). Moving money, publishing or funding a campaign, approving or rejecting a submission, and signing a contract all require a human Admin in the Tribue dashboard.

C13. Non-circumvention (brands only)

13.1 The rule. For 12 months after a creator first submits or applies to your campaign, you will not hire or pay that creator outside Tribue for campaign-style work that you found through Tribue. That covers:

• paid posts;
• clipping or UGC; and
• performance-paid content.

The 12 months starts from whichever is later: the creator's first submission or application, or your last campaign with them.

13.2 What it does not cover.

• (a) a creator you had a documented relationship with before you met them on Tribue;
• (b) a creator who approaches you independently, without reference to Tribue; and
• (c) ordinary public engagement, such as reposting a creator's organic post with credit.

13.3 If you breach it. We may charge you the fees we would reasonably have earned on the work.

13.4 Creators are free. Creators are bound by no non-circumvention or non-solicitation obligation under these Terms. Creators are free to work with any brand, on or off Tribue, at any time.

Contact details

Company

Tribue, established in the Republic of Cyprus

Support and complaints

support@tribue.io

Billing

billing@tribue.io

Privacy

privacy@tribue.io

Legal notices and authorities

legal@tribue.io

Everything else

hello@tribue.io

Data protection authority

Commissioner for Personal Data Protection, Cyprus

Digital Services Coordinator

The coordinator designated in Cyprus